untitled
<OAI-PMH schemaLocation=http://www.openarchives.org/OAI/2.0/ http://www.openarchives.org/OAI/2.0/OAI-PMH.xsd><responseDate>2018-01-24T07:28:42Z</responseDate><request identifier=oai:localhost:2139/3479 verb=GetRecord metadataPrefix=oai_dc>http://uwispace.sta.uwi.edu/oai/request</request><GetRecord><record><header><identifier>oai:localhost:2139/3479</identifier><datestamp>2012-01-26T15:35:45Z</datestamp><setSpec>com_2139_17584</setSpec><setSpec>com_2139_17582</setSpec><setSpec>col_2139_11</setSpec></header><metadata><dc schemaLocation=http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd>
<title>Measurement of service quality: the case of two service firms in Trinidad and Tobago</title>
<creator>Reid, Veronica Georgetta</creator>
<subject>Service industries -- Customer services -- Trinidad and Tobago</subject>
<subject>Service industries -- Quality control</subject>
<subject>Customer services -- Quality control</subject>
<subject>Corporate image -- Trinidad and Tobago</subject>
<date>2009-02-05T17:03:27Z</date>
<date>2009-02-05T17:03:27Z</date>
<date>2009-02-05T17:03:27Z</date>
<type>Thesis</type>
<identifier>http://hdl.handle.net/2139/3479</identifier>
<language>en</language>
<rights>Please contact the West Indiana Division at the University of the West Indies,St.Augustine in order to view the full thesis. Contact: wimail@sta.uwi.edu</rights>
</dc>
</metadata></record></GetRecord></OAI-PMH>
